TrackingMantra.com Return Policy
At TrackingMantra.com, your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a straightforward return and refund policy.
Return Eligibility
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Returns are accepted within 7 days from the date of delivery.
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The item must be unused, uninstalled, and in the original packaging with all accessories and manuals included.
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Products that are damaged due to misuse, tampering, or improper installation are not eligible for return.
Non-returnable Items
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Customized or special-order products
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Software licenses or activation codes (once delivered)
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Any item returned more than 7 days after delivery
Return Process
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Email us at support@trackingmantra.com with your order number, reason for return, and photos (if applicable).
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Our support team will verify your request and provide a Return Authorization (RA) number and return instructions.
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Ship the product to the address provided using a trackable courier.
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Once received and inspected, we will notify you of the status of your return.
Refunds
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Approved refunds will be processed within 5-7 business days after product inspection.
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Refunds will be credited to your original payment method.
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Shipping fees are non-refundable, unless the return is due to a defect or shipping error on our part.
Exchanges
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If you receive a defective or incorrect product, we will replace it at no additional cost. Please report such issues within 48 hours of delivery.
Contact Us
If you have any questions or concerns regarding our return policy, please contact our support team at:
📧 Email: support@trackingmantra.com
