Return & Refund Policy

At Tracking Mantra Solutions Pvt Ltd, we want you to be completely satisfied with your purchase. If for any reason you are not happy, you may return your product under the conditions mentioned below.

✅ Returns

• Products can be returned within 7 days of delivery.

• Items must be unused, in their original packaging, and with all tags intact.

• Certain items (e.g., customized products, electronic devices with tampered seals) may not be eligible for return.

💳 Refunds

• Once we receive and inspect the returned item, we will notify you.

• Approved refunds will be processed within 5–7 business days.

• Refunds will be issued to the original payment method (or as store credit if selected).
  
  

  🚚 Return Shipping

  • If the product is damaged/defective/wrong item delivered, we will bear the return shipping cost.

  • In other cases (customer change of mind), the customer pays for return shipping.

  📩 How to Initiate a Return

  • Email us at [your email ID] or call [your phone number] with your order details.

  • We will provide you with the return instructions.

  If you have any questions, please contact us:
  📞8507980798 | 📧 info@trackingmantra.com